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Training Courses

Learning Options run effective training courses that deliver results for your organisation.

Programmes are tailored to fit your company needs and requirements. Training areas include:

SALES: Appointment Making, Customer Service, Tele-sales, Field Sales, Negotiation, Managing Key Accounts, Presentation Skills, Time Management.

MANAGEMENT: Interviewing & Selection, Appraisals, Counselling, Coaching, Managing Performance, Team-building, Motivation, Time Management, Delegation, Leadership, Managing Change, Effective Meetings

MARKETING: Introduction to Marketing, Business to Business Marketing, Business to Consumer, Product Marketing

SERVICE: Customer Service for Service Engineers, Service Management

 
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best sellers

No complaints?
No complaints?

Fish!
Fish!

Who Killed The Sale?
Who Killed The Sale?

Who moved my cheese?
Who moved my cheese?

products

Through the customer's eyes
Through the customer's eyes


Body Language at Work
Body Language at Work


It's Your Choice
It's Your Choice


Motivation
Motivation


No complaints?
No complaints?


The Balance Sheet barrier
The Balance Sheet barrier


Going to a meeting
Going to a meeting


The Motley Crew
The Motley Crew


How to Lead OH&S Risk Management
How to Lead OH&S Risk Management


Who Killed The Sale?
Who Killed The Sale?


Jamie's Kitchen: Fifteen lessons on Teamwork
Jamie's Kitchen: Fifteen lessons on 

Teamwork


Managing Information
Managing Information


The Helping Hand
The Helping Hand


Who says we can't do it?
Who says we can't do it?


Appraisal
Appraisal


Inroducing the tools for Continuous Improvement
Inroducing the tools for Continuous 

Improvement


Can you spare a moment?
Can you spare a moment?


Getting it Right - Advanced Skills for Auditors
Getting it Right - Advanced Skills for 

Auditors


Change Management
Change Management


Connor - the ISO 9001:2000 road movie
Connor - the ISO 9001:2000 road movie


Under Pressure
Under Pressure


Project Management
Project Management


You'll soon get the hang of it
You'll soon get the hang of it


The Grapevine
The Grapevine


On the receiving end
On the receiving end


OH&S Management Systems
OH&S Management Systems


Sell it to me!
Sell it to me!


Jamie's School Dinners
Jamie's School Dinners


Jamie's Kitchen: Fifteen lessons on Leadership
Jamie's Kitchen: Fifteen lessons on 

Leadership


I wasn't prepared for that
I wasn't prepared for that


ISO 9000:2000 in focus
ISO 9000:2000 in focus


Gorilla in the Midst - Auditing to add value
Gorilla in the Midst - Auditing to add 

value


Quality, why bother?
Quality, why bother?


Perspective: a different view
Perspective: a different view


The ISO 14000 Challenge
The ISO 14000 Challenge


Managing Yourself
Managing Yourself


Meetings Bloody Meetings
Meetings Bloody Meetings


Dialing Tones
Dialing Tones


Fish!
Fish!


Who moved my cheese?
Who moved my cheese?


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