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Training Courses

Learning Options run effective training courses that deliver results for your organisation.

Programmes are tailored to fit your company needs and requirements. Training areas include:

SALES: Appointment Making, Customer Service, Tele-sales, Field Sales, Negotiation, Managing Key Accounts, Presentation Skills, Time Management.

MANAGEMENT: Interviewing & Selection, Appraisals, Counselling, Coaching, Managing Performance, Team-building, Motivation, Time Management, Delegation, Leadership, Managing Change, Effective Meetings

MARKETING: Introduction to Marketing, Business to Business Marketing, Business to Consumer, Product Marketing

SERVICE: Customer Service for Service Engineers, Service Management

 
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best sellers

Who Killed The Sale?
Who Killed The Sale?

Who moved my cheese?
Who moved my cheese?

Fish!
Fish!

No complaints?
No complaints?

products

Inroducing the tools for Continuous Improvement
Inroducing the tools for Continuous 

Improvement


Managing Information
Managing Information


Meetings Bloody Meetings
Meetings Bloody Meetings


Fish!
Fish!


How to Lead OH&S Risk Management
How to Lead OH&S Risk Management


Who moved my cheese?
Who moved my cheese?


Going to a meeting
Going to a meeting


The Balance Sheet barrier
The Balance Sheet barrier


You'll soon get the hang of it
You'll soon get the hang of it


Project Management
Project Management


Getting it Right - Advanced Skills for Auditors
Getting it Right - Advanced Skills for 

Auditors


OH&S Management Systems
OH&S Management Systems


Managing Yourself
Managing Yourself


Perspective: a different view
Perspective: a different view


Jamie's School Dinners
Jamie's School Dinners


Body Language at Work
Body Language at Work


It's Your Choice
It's Your Choice


Connor - the ISO 9001:2000 road movie
Connor - the ISO 9001:2000 road movie


Motivation
Motivation


The Helping Hand
The Helping Hand


Under Pressure
Under Pressure


Appraisal
Appraisal


Change Management
Change Management


Jamie's Kitchen: Fifteen lessons on Teamwork
Jamie's Kitchen: Fifteen lessons on 

Teamwork


Who Killed The Sale?
Who Killed The Sale?


Dialing Tones
Dialing Tones


Quality, why bother?
Quality, why bother?


I wasn't prepared for that
I wasn't prepared for that


The Grapevine
The Grapevine


The Motley Crew
The Motley Crew


The ISO 14000 Challenge
The ISO 14000 Challenge


Jamie's Kitchen: Fifteen lessons on Leadership
Jamie's Kitchen: Fifteen lessons on 

Leadership


On the receiving end
On the receiving end


Sell it to me!
Sell it to me!


Through the customer's eyes
Through the customer's eyes


Who says we can't do it?
Who says we can't do it?


Gorilla in the Midst - Auditing to add value
Gorilla in the Midst - Auditing to add 

value


ISO 9000:2000 in focus
ISO 9000:2000 in focus


Can you spare a moment?
Can you spare a moment?


No complaints?
No complaints?


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