Learning Options

Counselling & Discipline


Can you spare a moment?

£999.00


Covers the techniques of handling delicate situations and encouraging staff to overcome problems proactively.
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best sellers

No complaints?
No complaints?
Who Killed The Sale?
Who Killed The Sale?
Who moved my cheese?
Who moved my cheese?
Fish!
Fish!

products

Perspective: a different view
Perspective: a different view


Dialing Tones
Dialing Tones


Inroducing the tools for Continuous Improvement
Inroducing the tools for Continuous Improvement


The ISO 14000 Challenge
The ISO 14000 Challenge


Appraisal
Appraisal


Jamie's Kitchen: Fifteen lessons on Leadership
Jamie's Kitchen: Fifteen lessons on Leadership


Change Management
Change Management


Managing Information
Managing Information


Who moved my cheese?
Who moved my cheese?


The Motley Crew
The Motley Crew


Sell it to me!
Sell it to me!


Body Language at Work
Body Language at Work


No complaints?
No complaints?


Fish!
Fish!


Through the customer's eyes
Through the customer's eyes


Jamie's Kitchen: Fifteen lessons on Teamwork
Jamie's Kitchen: Fifteen lessons on Teamwork


Motivation
Motivation


You'll soon get the hang of it
You'll soon get the hang of it


Project Management
Project Management


It's Your Choice
It's Your Choice


Jamie's School Dinners
Jamie's School Dinners


Managing Yourself
Managing Yourself


Quality, why bother?
Quality, why bother?


Who says we can't do it?
Who says we can't do it?


ISO 9000:2000 in focus
ISO 9000:2000 in focus


On the receiving end
On the receiving end


Who Killed The Sale?
Who Killed The Sale?


How to Lead OH&S Risk Management
How to Lead OH&S Risk Management


The Balance Sheet barrier
The Balance Sheet barrier


I wasn't prepared for that
I wasn't prepared for that


The Grapevine
The Grapevine


Meetings Bloody Meetings
Meetings Bloody Meetings


Gorilla in the Midst - Auditing to add value
Gorilla in the Midst - Auditing to add value


OH&S Management Systems
OH&S Management Systems


Connor - the ISO 9001:2000 road movie
Connor - the ISO 9001:2000 road movie


Getting it Right - Advanced Skills for Auditors
Getting it Right - Advanced Skills for Auditors


Can you spare a moment?
Can you spare a moment?


The Helping Hand
The Helping Hand


Under Pressure
Under Pressure


Going to a meeting
Going to a meeting