Learning Options

Counselling & Discipline


Can you spare a moment?

£999.00


Covers the techniques of handling delicate situations and encouraging staff to overcome problems proactively.
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Who moved my cheese?
Who moved my cheese?
Who Killed The Sale?
Who Killed The Sale?
No complaints?
No complaints?
Fish!
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Dialing Tones
Dialing Tones


You'll soon get the hang of it
You'll soon get the hang of it


Who moved my cheese?
Who moved my cheese?


Through the customer's eyes
Through the customer's eyes


Who Killed The Sale?
Who Killed The Sale?


Sell it to me!
Sell it to me!


Motivation
Motivation


Can you spare a moment?
Can you spare a moment?


The Balance Sheet barrier
The Balance Sheet barrier


Meetings Bloody Meetings
Meetings Bloody Meetings


Change Management
Change Management


It's Your Choice
It's Your Choice


Appraisal
Appraisal


Going to a meeting
Going to a meeting


Under Pressure
Under Pressure


On the receiving end
On the receiving end


Project Management
Project Management


The ISO 14000 Challenge
The ISO 14000 Challenge


Who says we can't do it?
Who says we can't do it?


Quality, why bother?
Quality, why bother?


I wasn't prepared for that
I wasn't prepared for that


Jamie's Kitchen: Fifteen lessons on Leadership
Jamie's Kitchen: Fifteen lessons on Leadership


Inroducing the tools for Continuous Improvement
Inroducing the tools for Continuous Improvement


No complaints?
No complaints?


Jamie's Kitchen: Fifteen lessons on Teamwork
Jamie's Kitchen: Fifteen lessons on Teamwork


The Motley Crew
The Motley Crew


ISO 9000:2000 in focus
ISO 9000:2000 in focus


Fish!
Fish!


Connor - the ISO 9001:2000 road movie
Connor - the ISO 9001:2000 road movie


Jamie's School Dinners
Jamie's School Dinners


Body Language at Work
Body Language at Work


How to Lead OH&S Risk Management
How to Lead OH&S Risk Management


OH&S Management Systems
OH&S Management Systems


The Helping Hand
The Helping Hand


Getting it Right - Advanced Skills for Auditors
Getting it Right - Advanced Skills for Auditors


Managing Yourself
Managing Yourself


Gorilla in the Midst - Auditing to add value
Gorilla in the Midst - Auditing to add value


Perspective: a different view
Perspective: a different view


The Grapevine
The Grapevine


Managing Information
Managing Information