Learning Options

Face To Face


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No complaints?

£999.00


The aim of this programme is to ensure people learn how to handle complaints and help prevent them from recurring in the future.
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Who Killed The Sale?

£650.00


One of the all-time best selling training videos ? is now available on DVD for the same price as the video version ? just ?650 +VAT & Delivery. PLUS....the DVD includes the new and original versions of the film!
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best sellers

Who moved my cheese?
Who moved my cheese?
No complaints?
No complaints?
Who Killed The Sale?
Who Killed The Sale?
Fish!
Fish!

products

I wasn't prepared for that
I wasn't prepared for that


The Balance Sheet barrier
The Balance Sheet barrier


Can you spare a moment?
Can you spare a moment?


Fish!
Fish!


Through the customer's eyes
Through the customer's eyes


Body Language at Work
Body Language at Work


It's Your Choice
It's Your Choice


Managing Information
Managing Information


Who Killed The Sale?
Who Killed The Sale?


Who moved my cheese?
Who moved my cheese?


How to Lead OH&S Risk Management
How to Lead OH&S Risk Management


Getting it Right - Advanced Skills for Auditors
Getting it Right - Advanced Skills for Auditors


ISO 9000:2000 in focus
ISO 9000:2000 in focus


Gorilla in the Midst - Auditing to add value
Gorilla in the Midst - Auditing to add value


Jamie's Kitchen: Fifteen lessons on Teamwork
Jamie's Kitchen: Fifteen lessons on Teamwork


Under Pressure
Under Pressure


No complaints?
No complaints?


Connor - the ISO 9001:2000 road movie
Connor - the ISO 9001:2000 road movie


Project Management
Project Management


Sell it to me!
Sell it to me!


Going to a meeting
Going to a meeting


The Helping Hand
The Helping Hand


Meetings Bloody Meetings
Meetings Bloody Meetings


Jamie's Kitchen: Fifteen lessons on Leadership
Jamie's Kitchen: Fifteen lessons on Leadership


The ISO 14000 Challenge
The ISO 14000 Challenge


Motivation
Motivation


On the receiving end
On the receiving end


OH&S Management Systems
OH&S Management Systems


The Motley Crew
The Motley Crew


Quality, why bother?
Quality, why bother?


Inroducing the tools for Continuous Improvement
Inroducing the tools for Continuous Improvement


Perspective: a different view
Perspective: a different view


Jamie's School Dinners
Jamie's School Dinners


Change Management
Change Management


You'll soon get the hang of it
You'll soon get the hang of it


Who says we can't do it?
Who says we can't do it?


Appraisal
Appraisal


Dialing Tones
Dialing Tones


The Grapevine
The Grapevine


Managing Yourself
Managing Yourself