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Quality


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Connor - the ISO 9001:2000 road movie

£445.00


This dynamic film is for managers at all levels. It shows that the challenge in ISO 9001:2000 is achieving customer satisfaction. This challenge can be met only by managers leading the way.
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Getting it Right - Advanced Skills for Auditors

£295.00


Provides essential skills for new and experienced auditors. Audits such as in ISO and GMP require advanced interpersonal skills. This film shows auditors how and when to use the right type of questions and how to minimise resistance and su
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Gorilla in the Midst - Auditing to add value

£395.00


The video is designed for internal and external auditors of standards such as: ISO 9001:2000, ISO 14001, and other management systems and codes of practice such as in health and safety, HACCP, health care, aged care, GMP and so on.
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Inroducing the tools for Continuous Improvement

£295.00


This best selling video is for supervisors or employees who need to know the main quality improvement tools. Tools include flow charts, run charts, histograms, pareto charts, scatter diagrams, control charts, check sheets & cause and effec
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ISO 9000:2000 in focus

£395.00


ISO 9000:2000 in focus is ideal for ISO awareness training, adding impact and interest. The video focuses on the key concepts within the standard including the application of the process approach and continual improvement in a quality mana
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Quality, why bother?

£499.00


This short film (8 minutes) demonstrates the importance of quality in a humorous way. Stars Lenny Henry.
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The ISO 14000 Challenge

£295.00


This is an ideal program for companies aiming for certification or who wish to provide environmental awareness training. Share the experience of 3 organisations; a mining contractor, food manufacturer and local council.
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best sellers

Who moved my cheese?
Who moved my cheese?

Who Killed The Sale?
Who Killed The Sale?

Fish!
Fish!

No complaints?
No complaints?

products

Under Pressure
Under Pressure


Getting it Right - Advanced Skills for Auditors
Getting it Right - Advanced Skills for 

Auditors


Sell it to me!
Sell it to me!


Who Killed The Sale?
Who Killed The Sale?


Through the customer's eyes
Through the customer's eyes


No complaints?
No complaints?


Change Management
Change Management


Connor - the ISO 9001:2000 road movie
Connor - the ISO 9001:2000 road movie


Dialing Tones
Dialing Tones


The Grapevine
The Grapevine


Body Language at Work
Body Language at Work


On the receiving end
On the receiving end


I wasn't prepared for that
I wasn't prepared for that


OH&S Management Systems
OH&S Management Systems


You'll soon get the hang of it
You'll soon get the hang of it


It's Your Choice
It's Your Choice


Inroducing the tools for Continuous Improvement
Inroducing the tools for Continuous 

Improvement


Appraisal
Appraisal


How to Lead OH&S Risk Management
How to Lead OH&S Risk Management


Who moved my cheese?
Who moved my cheese?


The Balance Sheet barrier
The Balance Sheet barrier


Quality, why bother?
Quality, why bother?


Jamie's Kitchen: Fifteen lessons on Leadership
Jamie's Kitchen: Fifteen lessons on 

Leadership


Who says we can't do it?
Who says we can't do it?


Managing Information
Managing Information


ISO 9000:2000 in focus
ISO 9000:2000 in focus


Motivation
Motivation


Gorilla in the Midst - Auditing to add value
Gorilla in the Midst - Auditing to add 

value


The Motley Crew
The Motley Crew


Jamie's Kitchen: Fifteen lessons on Teamwork
Jamie's Kitchen: Fifteen lessons on 

Teamwork


Managing Yourself
Managing Yourself


Going to a meeting
Going to a meeting


The ISO 14000 Challenge
The ISO 14000 Challenge


Meetings Bloody Meetings
Meetings Bloody Meetings


Fish!
Fish!


Perspective: a different view
Perspective: a different view


The Helping Hand
The Helping Hand


Project Management
Project Management


Can you spare a moment?
Can you spare a moment?


Jamie's School Dinners
Jamie's School Dinners


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